Riskified
Category: Custom Fraud Rules
Rated 4.6/5 from 30 ratings.
Riskified improves global eCommerce for the worlds largest brands. Inaccurate eCommerce fraud prevention costs businesses billions in chargebacks, overhead and unnecessarily declined orders. Riskified uses powerful machine-learning algorithms to instantly recognize good customers and weed out bad with a 100% chargeback guarantee. Merchants can sesafely approve more orders, expand internationally and eliminate the costs of fraud while providing a frictionless customer experience.
Website: https://www.riskified.com/
Key Features
- Customer Accounts
- Data Discovery
- Custom Fraud Rules
- Financial Transaction Approval
- Activity Dashboard
- Activity Tracking
- AI/Machine Learning
- API
- Case Management
- Chargeback Tracking
- Data Visualization
- Debit/Credit Card Processing
- Dispute Management
- Fraud Detection
- Payment Fraud Prevention
- Real-time Alerts
- Real-Time Data
- Real-Time Reporting
- Refund Management
- Response Management
Integrations
- Salesforce Sales Cloud
- Shopify
- Stripe
- Adobe Commerce
- authorize.net
Review Summary
Overall user sentiment toward Riskified is positive, with many users appreciating its effectiveness in fraud detection and the ease of integration. However, several users express dissatisfaction with customer support responsiveness and recent interface changes.
Pros
- Effective fraud detection
- Simple integration
- User-friendly dashboard
- Seamless chargeback claim process
- Valuable service for e-commerce security
Cons
- Unresponsive customer support
- New layout is difficult to navigate
- Inconsistent API documentation
- Delayed responses from analysts
- High pricing