NetSuite
Category: Contact Management
Rated 4.2/5 from 1763 ratings.
NetSuite is a cloud-based enterprise-resource-planning system (ERP) used by small businesses in IT services, accounting, and retail to manage financials, billing, and reporting. Users highlight its real-time reporting and automation as key benefits but cite performance issues and pricing as drawbacks. Recent updates include AI-powered planning tools and new connectors for Salesforce, Shopify B2B, and Outlook.
Website: https://www.netsuite.com/
Key Features
- Cloud ERP solution
- Financial management
- CRM integration
- Inventory management
- E-commerce capabilities
- Order management
- Project management
- Analytics and reporting
- Customizable dashboards
- Inventory tracking
- Multi-currency support
- Automation tools
- Supply chain management
- E-commerce integration
- Real-time data access
- User-friendly interface
- Mobile access
- Compliance management
- Human resources management
Integrations
- Salesforce
- QuickBooks
- Shopify
- Amazon
- Adobe Commerce
- PayPal
- Zendesk
- DocuSign
- Mailchimp
- Microsoft Office
- Walmart
- Square
Review Summary
Overall, users have a positive sentiment towards NetSuite, praising its transformative capabilities and robust features, though many note its complexity and the challenges of implementation.
Pros
- User-friendly interface
- Excellent financial management tools
- Great integration options
- Responsive customer support
- Effective dashboard customization
Cons
- Complex navigation
- Challenging implementation
- Steep learning curve
- Inconsistent support response times
- Limited mobile functionality