Keap
Category: Contact Management
Rated 4.1/5 from 1296 ratings.
Keap helps small businesses manage customer relationships, automate outreach, and centralize contact data. It’s most used by marketing, consulting, and real estate teams with daily customer relationship management (CRM) needs. Your team will value its tagging, lead capture, and campaign tools, though many cite a steep learning curve and mobile limitations. Advanced lead scoring and predictive email sending offer deeper control for scaling teams.
Website: https://keap.com/
Key Features
- Contact management
- Email marketing
- Lead management
- Sales pipeline management
- Ecommerce integrations
- Automated follow-ups
- Appointment scheduling
- Reporting tools
- Task management
- Mobile access
- Customization options
- Campaign creator
- Social media tools
- Payment processing
- Collaboration tools
- Marketing automation
- CRM features
- Workflow automation
- Customer support
- Integrations with popular apps
Integrations
- Salesforce
- QuickBooks
- Stripe
- Zapier
- Mailchimp
- Paypal
- Gmail
- Google Calendar
- Xero
- Shopify
Review Summary
Overall user sentiment towards Keap is positive, with many users praising its effectiveness in managing sales and automating workflows, although some find it initially overwhelming and cite issues with integrations.
Pros
- User-friendly interface
- Exceptional customer support
- Time-saving automation features
- Helpful reporting tools
- Strong integration with QuickBooks
Cons
- Can be overwhelming for new users
- Integration with third-party apps could be better
- Desire for more customizable email templates
- Mobile app could be improved
- Learning curve for full utilization