Constant Contact
Category: Contact Management
Rated 4.3/5 from 2892 ratings.
Insights from verified Capterra reviews from the past 2 years. Constant Contact helps small businesses manage outreach and engagement. It’s popular with marketing and admin teams in nonprofits and service-based firms. Reviewers highlight its drag-and-drop editor and campaign scheduling. Some cite limited automation and integrations. Recent updates include AI content generation.
Website: https://www.constantcontact.com/
Key Features
- Email Marketing Automation
- Social Media Posting
- Landing Page Builder
- List Segmentation
- Customizable Email Templates
- A/B Testing
- Contact Management
- Analytics and Reporting
- Personalized Email Campaigns
- Integration with eCommerce
- Event Marketing
- Surveys and Polls
- Email Scheduling
- Mobile Optimization
- CRM Integration
- Automated Response Features
Integrations
- Salesforce
- Shopify
- WordPress
- Zapier
- WooCommerce
- Eventbrite
- PayPal
- Slack
- Square
- QuickBooks
Review Summary
Overall, users have a positive sentiment towards Constant Contact, highlighting its ease of use and helpful features, but some concerns about pricing and customer support persist.
Pros
- Easy and efficient email campaign management
- User-friendly templates
- Effective A/B testing feature
- Helpful data analytics
- Good integration with other platforms like Shopify
Cons
- Limited customization options for templates
- Customer support could be improved
- Pricing may be high for small businesses
- Steep learning curve initially
- Not ideal for large campaigns