TruStage Shuts Down Network After Detecting Cybersecurity Incident
By CU Today Staff —
MADISON, Wis.—TruStage said it has shut down its network after detecting a cybersecurity incident, with the insurer telling business partners it took the systems offline as a precaution while it works with outside cybersecurity experts to investigate, contain and remediate the attack.
The company said it is too early to determine the scope or potential impact of the incident and cautioned against drawing conclusions before the investigation is complete.
In a message to its partners, TruStage stated:
“We are reaching out directly because we value our relationship and want to ensure you are hearing from us. We recently identified a cybersecurity incident affecting our environment and out of precaution, we proactively shut down our network to help to contain the issue and protect our environment. We also immediately activated our incident response and recovery efforts and engaged external cybersecurity experts to assist with containment, remediation, and recovery efforts. That work is ongoing.
“We understand that situations like this can raise questions and concerns. The trust you place in TruStage is important and respected by us. We are approaching this matter with care, attention, and urgency. At this stage, it would be premature to draw conclusions about the scope or impact of the incident, and we do not want to speculate or get ahead of the facts. As our understanding of the situation evolves, we will communicate appropriately.
“We wanted to ensure you heard directly from us.”
Originally reported by CU Today.